The room price includes the breakfast buffet and VAT. The following additional services are also always included:
Depending on the season, the hotel may require payment in advance, and also when you book at the FIX rate (non-refundable rate). Bookings at this reduced rate cannot be cancelled and are charged directly to your credit card.
Up to 15 days before your date of arrival, your booking can be cancelled or amended free of charge (except for the FIX rate and bookings between 26 December and 2 January). From 14 days before your date of arrival, you will incur cancellation charges.
Please note our T&Cs.
The cancellation charge is not lost. The cancellation charge can be deducted from another booking at the same hotel within 12 months. This service is only available for direct Sunstar bookings. It does not apply to reservations made via third-party providers (Booking.com etc.).
Sunstar Hotels offers a four-stage loyalty programme. This allows you to enjoy price reductions of up to 20% and numerous other benefits when you book directly with a Sunstar hotel. To the Sunstar Loyalty Programme.
You don't have a Sunstar Loyalty Card yet? Ask for one at Reception when you check out of the hotel.
Yes, accommodation, including breakfast, for children under 5 is free of charge.
Yes, in the Suite and in the Loft in Casa San Michele. Please contact our reception for more information.
Yes, and for free. Just include your request for a cot when booking.
Dogs are welcome here and allowed in all our room categories. Restricted access to the restaurant. The supplement is EUR 25.00 per dog/night (excl. food).
Please include your four-legged friend when you book.
The hotel is not easy to get to on public transport. However, we are happy to organise transport for you from and to Asti station.
We are happy to organise a taxi transfer from Asti station for you on request, at a special price of EUR 25.00. Please simply tell us your time of arrival in Asti by the previous day.
The hotel has limited parking spaces in the hotel's underground garage. Otherwise, there are public parking lots in the immediate vicinity where you can park your car. Please pay attention to the parking rules and time restrictions.
Your room will be ready for you from 3 p.m. on your day of arrival. In many cases you may be able to occupy it before 3 p.m.
Our Reception is staffed every day until 8 p.m. If you are going to arrive after 8 p.m., we would appreciate it if you could let us know.
Both early check-in and late check-out depend on the availability of the room. Please ask at the Reception.
Since the Reception is staffed from 8.30 a.m. until 8 p.m., please let us know in advance if you wish to check out before 8.30 a.m. or arrive after 8 p.m.
Yes, we are happy to look after your baggage free of charge.
Different kinds of bread, a number of muesli varieties, various egg dishes, fresh fruit, a selection of regional and national cheeses and a wide range of sausage and cold meats. The range of drinks includes various kinds of coffee, fresh fruit juices and selected teas.
Even our breakfast buffet is designed to ensure that your day gets off to a relaxing start. We offer numerous gluten- and lactose-free products.
We are happy to serve you breakfast in your room on request. Please let the Reception know the evening before.Supplement EUR 10.00/order
Yes, our restaurant and our Locanda are open every day at lunchtime and in the evening. You can find our opening hours and detailed information about our wide range of fine food here.
We are happy to cater for your individual needs and conjure up some suitable treats for your taste buds. Please tell us about any food intolerances when you book.
If you opt for our menu in the evening as part of half-board, you can choose between meat, fish and vegetarian dishes. If you let us know in advance, we are also happy to prepare vegan dishes.
Yes, the hotel (4 floors) has a lift.
The Ambiente rooms and San Michele rooms are not served by a lift.
All rooms (except the Ambiente category) are air-conditioned.
The hotel is not completely barrier-free. The hotel has one room that is equipped for the disabled. Please tell us when you book if you would like to have this room.
You have free access to Wi-Fi throughout the hotel.